🌻 Accessibility Policy

At Joanne Moorhouse Creative, we are committed to creating a safe, respectful, and fully accessible experience for every client, regardless of their location, background, identity, or communication needs.

We believe that true creativity thrives in inclusive spaces. That’s why diversity, equity, inclusion, and accessibility (DEIA) are built into the heart of everything we do.

Our Promise to You

We proudly welcome and support clients of all abilities, neurotypes, cultures, and identities. Whether you're joining us for a photoshoot, brand strategy or coaching call, creative collaboration, or any of our services, we’ll work with you to ensure your experience is flexible, empowering, and tailored to your needs.

This might include:

• Live captions during Zoom calls (or alternate forms of outreach)

• Verbal descriptions of visual content

• Materials provided in accessible formats

• Neurodiversity-aware communication

• Flexible scheduling and participation options

• A calm, non-rushed, inclusive space for everyone

If there's anything that would help make your time with us more accessible, comfortable, or affirming, please don’t hesitate to let us know. Your feedback helps us grow and better serve our diverse community.

Our Commitment to Diversity & Inclusion

We celebrate diversity in all its forms — including race, gender identity, sexual orientation, ability, age, religion, and lived experience.

We strive to co-create a space where everyone feels seen, heard, and valued, and we actively work to ensure our services reflect and respect this commitment.

Your Privacy Matters

Any personal or accessibility-related information you share with us is treated with the utmost confidentiality and discretion. We comply fully with GDPR regulations, and your information is used only to support you with the highest level of service. It will never be shared with anyone else, unless you request otherwise.

💬 Let’s Talk

We know accessibility is personal, and we’re here to listen.

Do you have a question, concern, or accommodation request? Please contact us at [email protected]. We’re here to make sure you feel supported from the very first call.

Because accessibility, inclusion, and respect aren’t just good practice — they’re who we are. 💜

Save your seat at our next

online office hour

Get those questions answered during our online office hour, held every week. Quick 15-minute sessions. No obligation.

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© Copyright 2026. Joanne Moorhouse Creative. All Rights Reserved. The information provided on this website is for informational purposes only and is not intended as advice. We disclaim all liability and responsibility arising from any reliance placed on the contents of this website. As we do not know your individual circumstances, we cannot provide personalised advice. JMC is based in Thirsk, North Yorkshire (UK), but serves clients worldwide. Full copyright terms can be found HERE. By interacting with this site, you authorise Joanne Moorhouse Creative to contact you from time to time with meaningful information. This can be discontinued at any time by contacting us at [email protected]. Non-refundable. Remote photoshoots come with a 100% reshoot guarantee should tech unexpectedly fail on the day. Please check the mobile signal in advance to ensure you can connect to our platform. Special photo days are non-refundable but may be exchanged for another date with sufficient notice. Coaching programs come with a 30-day happiness guarantee. See your T&Cs for further details.