It is for anyone! If you find calls draining. If you like to have some time to think before you speak. If you would rather write a proper message at 10pm than wait for a 60-minute Zoom call in a week or two. If you love the idea of being able to access one-to-one coaching whenever you need some help, without having to show up on camera or worry about different time zones then this could be perfect for you.

It is not a helpline. It is not a replacement for counselling or life coaching. If you are looking for urgent or instant messaging then this style of coaching isn't the right support for you. Your coach also has other commitments just like you. and will respond carefully and personally to your questions during dedicated coaching hours so you get the best response to help you to move forward or get unstuck.

Anything related to branding, marketing, visual storytelling, content planning & creation, strategy, confidence on camera, trust building, productivity, or growing your business. If it helps you build your brand, improve your visibility, or communicate with more impact, we can work on it. I can also make introductions if there is a subject you wish to work on that would benefit from someone with that speciality. Please note introductions are just that, and neither myself or Joanne Moorhouse Creative can be held responsible for any costs or results from external providers.

I offer 3 tiers of call-free coaching, depending on where you are at in your journey and how much support you require.

Foundation offers unlimited messages, one topic per message, with a carefully though out reply on Mondays, Wednesdays, and Fridays only.

Focused offers the same as Foundation, plus a monthly written check-in (a short written or recorded summary and next steps).

Deep Dive offers the same as Focused, plus you get to jump the queue as your questions go to the top of the reply list for a priority response from your coach (often faster than the rest) during your coaches dedicated coaching days.

No you don't. That is the beauty of call-free coaching. Simply sign up on this website, pay your first month membership fee (or pre-pay for added bonuses), and you are in! You can then get started right away by accessing the coaching space and telling me what you're currently working on and how I can help or what you are stuck on, and send your first message straight away. No discovery call to book, no onboarding call to book, unless you have a concern or want to find out more before joining.

Not a fixed time, no. You'll get a reply sometime on a response day. That means you're never waiting on a clock, so you get a considered answer rather than a rushed one that will be safely stored in your portal for when you have time to log in.

We believe that having a work/life balance is crucial to business and personal health so you will not receive any replies during the weekend. You may of course, submit a question anytime. Questions are responded to in the order they are received so the sooner you submit your question, the sooner you will receive a response during dedicated coaching hours. The only exception to response time if for those enroled in Deep-Dive will have priority responses over any already submitted questions so if timing is crucial, then you may want to consider our deep-dive tier.

In order to be fair to all coaching clients and give you the best response to your question, we limit each message to one topic and one message at a time. This means you get a fuller, more useful answer instead of a rushed or scattered reply trying to cover five things at once. You can always submit another message after the prior one has been answered.

Yes. There's a CallFree Supplement add-on for clients in any of my other coaching programs, so you get extra call-free support without adding a video call to your schedule.

Yes you can. When you can is determined by your contracted membership. Memberships run for 3 months, 6 months or 12 months. Cancel whenever it stops being useful to you. All I ask is for 30-days notice to cancel.

We also offer a Happiness Guarantee during the first 30-days of select programs that should you decide that the program or membership is not right for you, let us know within the first 30-days and you will owe us nothing further, and if you paid in advance, we will refund all unused months. There are no refunds on partial months or the first 30-days.

Yes. While call-free is the most popular style for my clients, I also offer video coaching (via Meet) if preferred. I am also available for fractional consulting for medium to large companies.

You don't need to be on camera to have call-free coaching. If it is related to photography then you’re not alone. Photography coaching includes dedicated camera confidence support, helping you show up naturally and use visuals that reflect your personality without feeling forced. You’ll never be placed in front of a camera without guidance or support.

During call-free coaching sessions, you’re welcome to choose how you participate. You can choose message, video or audio for each question you submit, and all messages stay within your own private portal within the coaching space so no one else will see or know what you discuss unless you choose to tell them. All conversations stay between you and your coach only. Call-free sessions are best for those with little time, those who are neurodivergent, or those who prefer this style of session so you can move forward quicker without worrying about booking calls.

For 1:1 video coaching sessions, we prefer cameras to be on as they are only between you and your coach, but if this makes you uncomfortable then you may leave your camera off. Call based sessions are better for those who prefer longer calls where they can flush things out on the spot.

To protect the privacy and confidentiality of our clients, bots or AI assistants are not permitted in any individual or group coaching sessions. Bots can be distracting and may compromise the privacy and confidential nature of the coaching environment. 1:1 call-based coaching calls are recorded and sent to you so you can refer back to it as needed. Call-free sessions are also accessible within your personal portal in the coaching platform so you can always refer back as needed as well.